Question 1

How does it work to hire Unity Home Care Pembina Valley?

Accepted Answer

Call 780-340-4990 anytime to book a free consultation or ask questions or you can email your questions to pvinfo@unityhomecare.ca and we will get back to you within 24 hrs.

Question 2

What does the free Consultation consist of?

Accepted Answer

We have flexible hours and can work around your schedule.  One of our case managers will come to your house or meet at a location you are comfortable with.  If you are a family member looking for services for a loved one we recommend meeting with both the potential client and family members/friends so all of your questions can be answered. Most consultations take approximately half an hour to an hour.

Question 3

If I have a free consultation am I obligated to hire Unity Home Care Pembina Valley?

Accepted Answer

Think of the free consultation as an information session face to face so it is more personable and easier to get to know each other.  You are absolutely not obligated to commit to anything.

Question 4

Is there a minimum time requirement when hiring Unity Home Care Pembina Valley?

Accepted Answer

Depending on the services required we can be flexible with your needs.  There is usually a minimum 3 hour requirement, however we offer so many services to make your or your loved ones life easier it won't be hard to use that time to it's fullest potential.  For example if you need help prepping dinner which takes an hour we can also clean the kitchen or other areas of the house, take care of your laundry, take care of your pets needs, play a game of cards with you, book doctor appointments, grocery shop...the possibilites are endless. There are some exceptions that can apply to the minimum hours but that can be discussed in your Free consultation when you book it.

Question 5

I don't live with my loved one, how do I know what goes on while Unity Home Care Pembina Valley is taking care of them?"

Accepted Answer

There are several ways to that Unity Home Care Pembina Valley can communicate with you, via email, texts, and phone calls.  We provide binders that are written in every shift with a detailed list of daily activities, change in behavior, check lists of medical services that were provided, etc.  If our Care Aide feels you should know something important that can't wait until the weekly check-in, you will be contacted immediately.  Our phone is on 24/7, you can can always call!

Question 6

Are there any programs to assist with the cost of services Unity Home Care Provides?

Accepted Answer

Good news! Yes there are programs that can assist with the costs of services Unity Home Care PV provides.  We can help guide you to get information about government subsidy for eligible clients.

Question 7

What hours and days of week are Unity Home Care PV services offered?

Accepted Answer

Unity Home Care PV provides 24 hour care, 7 days a week.  We even work on all holidays if needed.  We are flexible and can accommodate your schedule.

Question 8

Do you offer transporation services?

Accepted Answer

Yes, we absolutley offer transportation services.  We are fully insured to drive you in our vehicle or our Care Aides can take you in your vehicle as well.  We can take you to an appointment, a store or to meet a friend, whatever you need.  We can also pick up medications from the pharmacy for you or groceries and deliver them right to your door.

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